Our Reviews
We have been working since 2011
Read reviews about our repair, installation and maintenance services. Our trained experts are always ready to help. To schedule your next appointment, give us a call or complete our online form.
What People Are Saying About Us
Appliance Fix Experts really impressed me! They arrived on time and the Appliance Repair service was professional. The price was also Ok
Jan 11, 2024Davinder has always come to my home and dealt with all issues. He is a pleasure and always very helpful. I highly recommend appliance experts to anyone who needs competent help with their appliances.
Feb 21, 2024Unfortunately my stove was unable to be repaired. He showed me what was wrong exactly and what had happened. He was a little past our scheduled time but apologized.
Feb 22, 2024Quick service and very professional!
Feb 23, 2024Amazing service, quick to reply, prompt, honest, friendly. Highly recommend.
Sep 6, 2024They were able to come out the same day to service my washing machine. Mohammed was the technician, he identified the issue right away, ordered the part required and came back the next day to fix it. He was quick, polite and efficient. Very impressed with this company and the service provided. Thank you!
Jul 22, 2024I called in a panic and someone came within a few hours that same day and fixed the problem with my washing machine (they had the part in the van). Great job and service.
Jun 14, 2024Quick response and tech was very nice and quickly resolved issue!
Jun 15, 2024Great, timely service.. Technician was awesome. Would recommend to anyone.
Jun 10, 2024On time and very pleasant to work with
Jun 10, 2024Was able to get someone the same day. Unfortunately my appliance was not fixable but the repairman gave me recommendations which I followed, so it was a big help.
Jun 11, 2024Very fast service and took care of the issue.
Jun 12, 2024Nice people.
Jun 13, 2024Service was fast, efficient, and well done.
Jun 13, 2024Excellent service from Paul for my refrigerator repair. Thank you!
Jun 24, 2024Responsive & efficient … good to know they’re available when you need them.
Apr 18, 2024Very pleased with getting service on fridge and what the repair advised..thx
Jun 12, 2024Great, timely service. Very professional.
Jun 13, 2024Service was great. Same day repair, done in a friendly and timely manner.
Jun 13, 2024Technician was knowledgeable and friendly.
Jun 13, 2024Knowledgeable technician repair done quickly
Jun 17, 2024Quick and helpful response
Jun 17, 2024Professional and quick service. Our dryer element died on Saturday and they came Sunday replaced the parts and save the day just before going on vacation with lots of laundry to do!!
Jul 21, 2024Same day repair, quick service, pleasant, great advice.
Apr 3, 2024Thank you for the service. Job well done. Martin
Apr 3, 2024I forget the gentleman’s name that came out on Saturday morning of a long weekend, but thank you. He was great fast and detailed about the issues with our washing machine, only problem was it cost almost as much to repair as buy a new one, it was about 13 years old I kinda figured it was time. I would definitely call them again in the future with any issues.
Apr 4, 2024Ramil was so awesome! Came very quickly and was so helpful!
Apr 2, 2024We were very impressed by the speed and efficiency of the technicians, and the company as a whole. Less than 24 hours from making the appointment to having a working appliance. Well done!
Apr 2, 2024Great, reliable, fast service!
Apr 2, 2024Ramil was on time professional, and very passionate
Apr 2, 2024When I called, they were able to have someone come out on the next regular work day. They send you an email and text right away to confirm the appointment and on the day of service, the technician texted well in advance to say he was on his way. Vita, the Appliance Technician, was polite and respectful while at my home. He assessed my washing machine and got the repair done in a timely manner and I was able to pay before he left. Professional and reliable company, I will definitely get them again!
Apr 9, 2024Excellent service from a trustworthy professional! I had a great experience working with Vita. He stayed in touch as to when he was arriving, giving me ample notice and showed up when he said he would. He was respectful of my home and even changed into clean indoor shoes. I was impressed with his diagnosis of my fridge that had stopped working and he quickly located the issue and got to fixing it. The part he had in stock did not fit but express ordered one the next day. All this while being transparent and communicative of the price. I would recommend him to anyone looking for a solutions oriented professional who is also personable and knowledgeable. Thank you for your help Vita!
Apr 16, 2024Tech was fast and knowledgeable and had the dryer up and running in no time
Apr 25, 2024Vitaliy did a great job fixing our stove and fridge ice maker, very happy with the speed and services provided
May 13, 2024Awesome service, fast to respond, and book. Vitali, was great at answering my questions and went above and beyond, he was also very very efficient. Would recommend!
Jun 19, 2024Efficient and fast repair of my Samsung oven, perfect actually. . Would definitely call upon Appliance Fix Experts in the future, should the need arise.
Jun 20, 2024I would recommend this service as I found it excellent. Vita was very knowledgeable and efficient. He took the time to explain everything and was honest ☺️
Jun 20, 2024Excellent and efficient service! Highly recommend!
Apr 30, 2024We are very happy with the prompt service. Super friendly and knowledgeable! Will use them again!!
May 10, 2024Nijat was extremely polite and courteous. He came in and got right to work. He was able to diagnose the issue quickly and let me know the costs to repair upfront before moving forward with the repair. I would highly recommend this company and Nijat. If he shows up at your door you can be sure that you’ll be happy with the outcome!
May 13, 2024Update: Eugene called me and sent the technician again to make sure the problem was fixed. I appreciate his professionalism and service is now a 5 star. Used their services last month. I paid $220 to fix a refrigerator leak, technician cleared off ice for 15 min. The fridge is still leaking. I called them on Monday morning to see what we can do and was told they will talk to the technician and call me back in the afternoon. No call back Monday. No call back Tuesday. I called Wednesday and my number was clearly screened because no answer. I called from a different number and got a call back within minutes. Then they realized it was me calling and they still haven’t gotten a hold of the e technician an to see what the can do. 4 days later and I’m still waiting. They cal you after your service is done and offer you $30 to leave them a 5 star review. So clearly their customer service is NOT a priority. I really don’t like leaving negative reviews only positive ones but people need to know to stay AWAY from this call center company that sends 3rd party technicians and don’t want to resolve issues.
Jun 20, 2024I called to have my washing machine repaired. The technician came the next day as scheduled, called me 30 min prior to confirm they were on the way, and were able to complete the repair during the visit. Technician was friendly and professional.
Jul 16, 2024I was very happy with this companies service. Very polite and his service charges were very reasonable. Very efficient at repairing my dryer. I will call again for any repairs In the future.
Aug 11, 2024These were the greatest two guys that came. They were happy, experienced, fixed our appliance at a great price and so quick! They really brought out the sunshine in our cloudy week!
Sep 5, 2024I called today and was able to get a service technician in the same day. This is even more impressive as I had called 2 other places and left messages and no one ever called me back. I think they were scare because it was a Sears brand dryer. Elchin was very nice, very competent and knew what the issue was almost immediately (dryer drum had come loose!?!?). He fixed the issue within an hour at a reasonable price. I cannot sing his praises enough. Wonderful support. I will definitely use this company again.
May 2, 2024I called on Tues and a fellow cane out on Tuesday . Very professional , polite and found the problem to my dishwasher in 5 mins flat !!!! I will highly recommend this company . Nice to see this level of competency . Ruth
May 2, 2024Fantastic 24 hour turn around. Tenant downstairs needed fridge repaired and it was completed next day
May 3, 2024Elchan was wonderfully helpful and quick to come. Would highly recommend.
May 10, 2024Very fast! Great same day service. Highly recommend them.
May 17, 2024So happy with the service! I called this morning and a repairman came shortly after noon. He quickly diagnosed the problem, told me a new part (drain pump) was needed, went out to get part and fixed it within an hour or so. Technician was polite, explained things to me clearly (including cost of parts and service – so no surprises) and skilled.
Jun 7, 2024Elchin is great – showed up within a couple hours, fixed our leaking fridge within 20 minutes. Paid $240, but I had spent many hours Googling and trying to fix it myself, so at least now it’s working perfectly.
Aug 14, 2024Great experience with Appliance Fix Experts! Super communication from the front office, too.
Apr 10, 2024They’re very professional
Apr 10, 2024Tech was very friendly, professional, and full of good advice.
Apr 10, 2024They were able to book me the next day and arrived when they said they would. The technician gave great service/advice and communicated well. Would definitely use them again!
Apr 11, 2024Appliance Fix professionals in Royse City helped us very fast and efficient. Required part was found in an hour and service provided at the same day. I would recommend this company and definitely would call them again.
Apr 11, 2024They responded promptly and had a technician out quickly. I was very impressed by Mark, the technician who fixed my dryer. He was very professional and went above and beyond.
Apr 11, 2024Great service! Prompt and honest.
Apr 16, 2024Excellent service start to finish.
Apr 9, 2024Friday Joseph was professional. Knew exactly the fix and kept us updated on back order Miele part. Happy with the service.
Apr 9, 2024Had a washing machine spewing out water. Called them and they were able to come out next day. Didn’t try to up sell me anything and just fixed the problem in less than an hour. Machine works great now and have no issues. Really great customer service.
Apr 9, 2024Quick efficient service to fix our fridge at work. Would recommend again.
Apr 9, 2024Quick response to take care of our problem. Very helpful advice to help avoid future problems. Will definitely keep them in our “to call” book
Apr 10, 2024A bit pricey, but same day repair and very nice person who came to do the fix. The price is why I have given 4 stars.
Apr 10, 2024Great work, very knowledgeable and friendly technician. Very happy with the job.
Apr 13, 2024Very helpful, quick and efficient! Huge thank you 🙂
Apr 10, 2024Fantastic
Mar 27, 2024Quick reply. We called on Saturday and had an appointment within 24 hours. Good service with Ridj, very resourceful technician.
Mar 28, 2024Ridj is GREAT!!!! fixed my washer and now i’m happy
Mar 28, 2024Great service.. excellent communication
Mar 31, 2024Very respect person very organized on time
Apr 1, 2024Very good service. Highly recommended
Apr 2, 2024I just had service on my dryer by a kind and gentle guy named Ridj. I highly recommend to anyone who needs your appliances repaired. Thank you!!
Apr 2, 2024Our dryer stopped working on a Sunday and we found Appliance Fix Experts online and it had good reviews. We called and they were able to offer a repair person to come out that same day. We opted for the next day, and they arrived within the timeframe and diagnosed the problem quickly. They returned the next day with the part and had it fixed in no time. I found there was really good communication, prompt and lots of it, which was really nice. I would definitely call this company again and would recommend them.
Apr 2, 2024Excellent service
Apr 3, 2024Very effencient
Apr 7, 2024Thank you for the outstanding service! Our washing machine broke down this morning, and your quick response to dispatch a technician was truly appreciated. The technician was not only friendly and helpful but also took the time to thoroughly explain the issue to us. I highly recommend your company for anyone in need of reliable and efficient service!
Apr 7, 2024Our Samsung fridge had water pooling and freezing beneath the vegetable crispers. We called for an appointment in the morning and the technician came by the same day. He immediately diagnosed the problem and advised that it was an easy fix, which was great news. We really appreciated his prompt, expert service. In addition, he was very cautious about moving the fridge on our hardwood floors. Great friendly and expert service. Would highly recommend!
Apr 8, 2024Elchim is just outstanding in terms of his knowledge and professionalism. Highly recommend.
Apr 8, 2024Our washing machine was leaking so I called Appliance Fix experts and was booked in for an appointment the next day. Elchin arrived on time and was very pleasant and professional. Although he was unable to fix our washing machine, he was honest about the costs and advised a new machine would be the best path forward. I appreciate his honesty and would definitely use Appliance Fix expert again.
Apr 11, 2024Very responsive and happy our dishwasher is working again.
Mar 13, 2024Quick friendly service. The tech had my Miele dishwasher fixed right away and showed me how to check for any further problems. Great job!
Mar 13, 2024The experience was great, fast response and diagnosis, parts were installed later in the day and the appliance is working as it should. I will be using them again in the future.
Mar 22, 2024Prompt and supportive.
Apr 12, 2024Edit: After seeing my first review the company reached out, apologized for the delay and rectified the situation. I am happy with the resolution they provided. Initially a positive experience with a diagnostic visit for my fridge. But I needed to get my landlord’s authorization because the repair quote was higher than expected, so I couldn’t book the repair then and there. At least a dozen attempts on my end to schedule the repair and nothing. They don’t answer. Tried calling from a different number and they answered, said they would tell the tech to call me, only to hear nothing. Given the lack of responsiveness I would like to get a refund on the service call, but I don’t expect I could even get a hold of someone to ask…
Jun 7, 2024Patel is polite, courteous, knowledgeable about his work Would recommend him for fixing appliances
Aug 29, 2024When I was trying to find someone to take a look at my fridge they were the only place to respond immediately and book me in quickly. Malik was excellent, knew what he was doing, showed me the issue, and had it fixed very quickly. I’ll definitely come here again if I have trouble with an appliance.
Sep 8, 2024I was lucky to hire this company when my fridge started leaking. I contacted Appliance Fix Experts and they fixed it promptly by replacing the worn-out seal. Mentioning their service, the customer support is really really nice as well as the Whirlpool refrigerator repair they did.
Oct 5, 2023I want to thank you for the service and quick repair of the fridge! My old unit was making strange noises. But contrary to my low expectations, the technician repaired the motor on the first try, everything was done on time and at a fair price. Impressive work!
Oct 7, 2023The guys were very professional and thorough in diagnosing the problem with our Whirlpool dryer. They had the right part in stock and fixed the issue quickly and efficiently. I would use Appliance Fix Experts in the future!
Oct 22, 2023The technician showed when he said and gave me the results of his findings. I was happy with his judgement.
Feb 11, 2023Initially, I only needed a fridge repair, but their technician fixed it in a matter of minutes and even offered to check other parts for free, just in case. But nothing was wrong, I appreciate such an initiative and Appliance Fix Experts is my top choice.
Oct 3, 2023To say that I’m impressed with their same-day refrigerator repair service is to say almost nothing! They did their job and I received a warranty once the work was completed and on the parts they installed! Lovely experience.
Oct 4, 2023These guys take their work seriously and I know what I’m talking about cause I had hired two refrigerator repair companies before and neither could do anything about my broken fridge. But these guys, they did what I paid for. Great Whirlpool refrigerator repair I recommend.
Oct 5, 2023This company is good , easy getting the appointment same day call very fast response friendly and efficient service highly recommended i will call again for sure Thanks
Jun 10, 2024Great service and on time. So far no issues with my appliance. Thank you!
Jun 11, 2024Very efficient and professional service, I’ve had a really great experience when I contacted this company, The technician they sent over was quick and precise in identifying the problems I was having with my refrigerator and I had my repairs done speedily. Thank you for your service.
Jun 11, 2024Friendly, fast and competent service. We will use again.
Jun 11, 2024Excellent prompt courteous service. The job was clearly assessed and completed. Service person was all I could have hoped for in someone entering my home. He was great His name is Leroy and I would want to keep his contact if I ever need anyone again!
Jun 11, 2024The Appliance Repair tech was quick to confirm the problem with my refrigerator and let me know the fridge compressor on my 7 year old LG fridge was still under warranty. Following his advise on how to deal with LG my compressor was changed and fridge working within 48 hours under warranty.
Jun 12, 2024Prompt service. Efficient and polite technician. A2Z
Jun 13, 2024Javidan did an amazing job fixing our dishwasher. It’s like new. Would highly recommend.
Aug 27, 2024Javidan is a good professional. Always try to live your issue with the best idea. I recommend him to repair any appliance. Thanks Javidan for you great work.
Aug 29, 2024Recently my washer seal broke. I just contact Appliance Fix experts. And company send Javidan technician He’s very good guy. Give me very good price. He’s did very good job. Everything he did on time. Definitely will contact back if I need to.
Aug 29, 2024Javidan fix my washing machine. He do very good and friendly
Aug 30, 2024We had a washing machine issue and Javidan A was very helpful. He explained everything that needed doing and quoted a price before proceeding . Needless to say our washing machine is working great . I would definitely recommend him and Appliance experts. Thank you again.
Aug 30, 2024Javidan did amazing job. Very well mannered and professional. Highly recommend him and the company. Will use same place in future..
Aug 30, 2024Javidan serviced our broken dryer. He was very quick to source the problem, order the part and returned to finish the job all within a few days. I would highly recommend Javidan for any Appliance Repair.
Sep 2, 2024Didn’t show up to final appointment, had to reschedule. Oven was fixed after final visit however.
Mar 28, 2024Very impressed with their quick turnaround as i called them late saturday and they were here to fix our washing machine monday morning. Quick diagnosis and fix! Very much appreciated and technician was cordial and explained what the issue was just in case something similiar happens in the future! Thank you
Mar 29, 2024Great response time!
Mar 30, 2024Great service. Divender was there on time worked quickly and cleaned up the mess. Thanks
Mar 30, 2024We had an issue with our washing machine. It was Saturday and they sent a technician right away. The issue was fixed quickly. Super happy with the service provided!
Mar 30, 2024Outstanding service. It was our second time us using this company and I can not say enough good things. 5 star plus service
Apr 14, 2024When I called with our Fridge issues, they had a repair person dispatched that same afternoon. The repair person sent to us, Leroy Lewis, was so kind and knowledgeable. He had the issues fixed very quickly. 5 stars for Leroy as well!! I will definitely be using them again if the need should arise.
Jun 15, 2024We had to wait for our Samsung washer repair specialist a little longer than was agreed, but there was a huge traffic jam on the road that day, so no questions. Eventually, he did the job fast enough for us. Four stars but with a big plus.
Nov 7, 2023Paul was friendly and informative. Gave us his honest opinion on our dishwasher situation. I would recommend their services again
Dec 23, 2023To say this samsung washer repair service captivated me is an understatement. The men were all extremely helpful and courteous.
Jan 11, 2024Good and fast service.
Feb 27, 2024Technician was prompt, courteous and friendly. Analyzed the problem and came back in promised time to finish the job. I would recommend them.
Feb 27, 2024The technician phoned me to get the model number of my washer; He and a colleague arrived shortly afterward with the part required and were finished very quickly. They were pleasant and efficient, and I would hire them again without hesitation.
Feb 28, 2024Assessment as to what is causing problems with our dishwasher was quick and efficient.
Feb 28, 2024I recently had the pleasure of hiring Kanan Shirinov to repair my malfunctioning dryer, and I must say, his service exceeded my expectations. Kanan’s professionalism and expertise were evident from the moment he arrived. He diagnosed the issue quickly and efficiently, and his repair work was flawless. What impressed me the most was Kanan’s attention to detail and commitment to ensuring that the job was done right the first time. He also took the time to educate me on proper maintenance practices to prolong the life of my dryer. Overall, I am extremely satisfied with Kanan’s service and would highly recommend him to anyone in need of Appliance Fixs.
Mar 1, 2024Had a great experience, they fixed the dryer very quickly too!
Mar 1, 2024Timely service and got our fridge issue sorted out quickly. We would definitely utilize them again if needed.
Mar 5, 2024Service was very good!
Feb 21, 2024Great response, excellent technician – very efficient repair.
Feb 21, 2024Service was quick…same day. Our technician was efficient, professional and very knowledgeable. Thanks so much.
Feb 22, 2024Excellent service! Great experience. Thanks!
Feb 25, 2024Great service for my stove, thanks!
Mar 6, 2024Very prompt service call. Gentlemen were very professional and personable. The repair was done promptly and explanation of the problem was very specific and clear! Thank you!
Mar 28, 202410x better than the long time USA Appliance Repair!! Came within 2 DAYS ON A SUNDAY!!! Completely took my appliance apart and cleaned it top to bottom. Never had USA Appliance Repair do that in 25 years resulting in my dryer fire. Super happy with Ramil and his co-worker. Extremely thorough job, didn’t smell like cigarettes and did an incredible job. Was super friendly and enjoyable to have. Will happily support a new Universal City business who value their clients and treats them with respect. Great jobs guys!! I’ll highly recommend you to anyone.
May 26, 2024My dishwasher door was easily fixed by the technician. He also fixed my Uline ice machine. Unfortunately, it was out of order. The technician was very knowledgeable and polite. This company is definitely one I’ll contact again.
Dec 4, 2023My problem with the dishwasher was quickly and accurately diagnosed by the store clerk. I can relax while doing the dishes! I’m so glad they were able to find a solution because I wasn’t expecting or expecting it.
Dec 28, 2023To diagnose the problem, the technician analyzed the wiring diagram and used practical advice. He fixed the issue and didn’t charge much.
Jan 11, 2024My friend recommended this appliance service, and I have no regrets about contacting them. Had to deal with the motor replacement and they did the job well and for a fair price.
Nov 10, 2023The service sent us a specialist to repair our Samsung dryer, and he deserved a five-star review. He quickly found where the problem was (a detail near the thermostat), got the spare one, and replaced it fast. Also, he issued a warranty for it, which I hope we will not need, but anyway. Great job!
Nov 10, 2023Great service! They were able to come look at the dryer and repair it in the same day.
Mar 5, 2024Service provider was amazing and explained everything. Great job! Thank you
Mar 7, 2024I had a problem with my fridge, and I called the Appliance Fix Experts in the morning. They had a repair man over late the same day. They were very prompt and courteous. I will use them again.
Mar 11, 2024Very good job efficient quick would use these people again for sure
Mar 14, 2024Excellent services. Thanks.
Apr 2, 2024Repair man very friendly. Punctual and honest!
May 9, 2024Javidan was friendly, hard-working, and prompt. Called with broken washing machine on Sunday, Javidan diagnosed the problem on Monday, had it fixed and working perfectly on Tuesday. Very reasonable price.
Jul 30, 2024The guy from this Appliance Repair company fixed my oven when I thought it was completely dead((( Now it works just fine, and I’m thankful greatly!!!!
Jan 14, 2024Great service, amazing technician. My washing machine failed. I called them and came the next day and he fixed it. He recommended maintenance of my washing machine every 6 months. I will call them again. I recommend them.
Jan 30, 2024Amazing service! I had a problem with my washing machine technician name Deep kumar did diagnosed real quick and fixed on time.Recommended that company
Jan 30, 2024They are great at doing their job. We got our dishwasher fixed and it was pretty fast.
Jan 30, 2024I had problem with my washing machine i called them and technician name called Deep kumar came over fix it right a way.Thanks for help Recommend.
Feb 20, 2024Tom was very efficient he provided excellent service and fixed our fridge very quickly and efficiently. Very happy. We would highly recommend his service and the company service again to our friends and family and to anyone looking for reliable service. Thank you so much From Max and family 👍🏾
Aug 21, 2024Tom works professionally explaining the problem of my freezer and kind enough to advise best way forward
Aug 22, 2024Tom was greatly appreciated, his work was quick and efficient
Aug 22, 2024Tom did an excellent job
Aug 27, 2024Tom came today to repair our washing machine. He’s very professional in his approach and very helpful. He explained the problem that we were having and is coming back when it occurs again. Did a great job.
Sep 3, 2024Tom was amazing! He was knowledgeable, professional, & worked quickly & efficiently, even though it was late in the evening. Highly recommend him!
Sep 7, 2024Tom was great and professional I will always recommend his service thanks.
Sep 12, 2024Fast and friendly service!
Mar 15, 2024Anton provided great service and thoughtful advice.
Mar 15, 2024Fast service, washing machine working
Mar 19, 2024Had the pleasure of using this company a couple times for some issues that have came up in our house. The technician Rahman Nuriyev was fast, efficient , friendly and the service was done at a fair price. Would recommend
Mar 20, 2024Fast and efficient service with great customer communication.
Mar 21, 2024Repair man was awesome fast and quality work
Mar 21, 2024Great service, thank you.
Apr 11, 2024Tom was great in fixing our dryer. I will always recommend this service. Thanks Tom
May 1, 2024Amazing service and extremely helpful
May 2, 2024Tom was amazing – though my washing machine was not working before he arrived it was working literally within minutes! Highly recommend his services!
May 3, 2024Ridj was great. Helpful. Punctual.
May 5, 2024Tom came to repair my dishwasher and he was very polite, professional and knowledgeable. I would recommend him any day to anyone.
May 8, 2024My experience with your company has improved and happy to say you have corrected and resolved my issue to my satisfaction. I will definitely recommend and used your company for any Appliance Repair needs. Thanks and have a good day.
Jun 18, 2024Update on below review ——————————————————————— Following my initial negative review I am pleased to provide an update. After posting about my experience. Appliance Fix Experts customer service department reached out to address my concerns. They apologized for the technician’s behavior and poor diagnosis. They offered to refund me the full amount which we paid for the diagnosis. As a gesture of goodwill, they also gifted me a discount coupon. I appreciate their efforts to make things right and would now consider using their service again in future. ——————————————————————— “We recently had an incredibly frustrating experience with a technician from Appliance Fix expert. My refrigerator was malfunctioning so we scheduled a service call. He was rude and dismissive from the beginning and conducted a hasty diagnosis. He said there was a major issue with the compressor and it is irreparable. He left saying no one can fix this issue and we should get a new refrigerator. However, when we booked another diagnostic appointment with other company they found out the problem was simply with the fan which was not able to blow air properly. After rellacing the fan our refrigerator is working great. I escalated this matter to the manager asking for refund for false diagnosis and the harassment I was met with complete silence. This lack of commitment and accountability is unacceptable.I am deeply disappointed with both the technicians unprofessional conduct and company’s failure to address my concern.”
Aug 8, 2024(Translated by Google) I just want to tell you that the service is absolutely exceptional. The technician Jay is of unique technical precision. I am very satisfied you can trust. (Original) Je veux simplement vous dire que le service est absolument exceptionnel. Le technicien Jay est d’une précision technique unique . Je suis très satisfaite vous pouvez faire confiance.
Aug 1, 2024Excellent experience. Very knowledgeable and friendly. Good pricing.
Aug 1, 2024Fantastic and quick service!
Aug 8, 2024Thanks Jay for the great service for repair of my gas stove. Highly recommend 👌
Aug 12, 2024Excellent and helpful service.
Aug 15, 2024My dryer was broken and Jay did a great job fixing it! Thanks!
Aug 21, 2024Good service.
Aug 27, 2024I booked an appointment with Appliance Fix Experts by phone. He gave me a date for a week later and added that if I was able to get someone sooner, just to let them know. I thought I had canceled by email but I should have phoned to cancel. Unfortunately the technician showed up. They were good enough to not charge me for the appointment.
Mar 9, 2024I found Appliance Fix Experts very prompt and efficient. They showed up to repair my refrigerator the same day I called. Their technician, Rahman, found the part required and repaired my fridge that same day which I really appreciated. I would definitely call them for future Appliance Repair.
Sep 4, 2024This company was misleading regarding service fees and labour charges. While my dishwasher is fixed, I was not provided with a written cost of repair nor an invoice until after I provided my credit card information. When I called the office to request clarification on my invoice, the rep would not provide a specific labour rate, instead stating it depended on the job. While my dishwasher was fixed in a timely manner, I suggest customers obtain a written quote beforehand.
Sep 6, 2024Technician was honest, clear, on time and friendly. I will call them again if needed.
Sep 6, 2024Vita was timely, efficient and a great communicator. Happy with the work.
Sep 6, 2024We have had Vita a few times to service our stove and he is always reliable, knowledgeable, quick to respond and does a great job. I don’t bother calling around, I just know I can rely on him to get the job done
Sep 12, 2024Vita was quick to respond and professional .. even diagnosed and gave the estimate even before reaching and seeing the washer .. the issue was resolved quickly after he came in .. thanks for his timely response.. would definitely recommend him to his future customers … who would require his services.. thanks once again.
Sep 12, 2024Tech was great. Service was great. But the price was outrageous. You doubled the cost of the valve and then hosed me on the labor. Won’t be using this service again.
Sep 12, 2024(Translated by Google) I just want to tell you that the service is absolutely exceptional. The technician Jay is of unique technical precision. I am very satisfied you can trust. (Original) Je veux simplement vous dire que le service est absolument exceptionnel. Le technicien Jay est d’une précision technique unique . Je suis très satisfaite vous pouvez faire confiance.
Aug 1, 2024Excellent experience. Very knowledgeable and friendly. Good pricing.
Aug 1, 2024Fantastic and quick service!
Aug 8, 2024Thanks Jay for the great service for repair of my gas stove. Highly recommend 👌
Aug 12, 2024Excellent and helpful service.
Aug 15, 2024My dryer was broken and Jay did a great job fixing it! Thanks!
Aug 21, 2024Good service.
Aug 27, 2024Tech was friendly communicative, on time and on budget!
Apr 15, 2024Ben in customer service was excellent! And I appreciate the responsiveness of the company overall.
Apr 16, 2024Great job done on our dishwasher. Needed unclogging and even showed what did the clogging . And the service was done within 6 hours after setting up our appointment of our problem. again, thanks for a job well done !!
Apr 16, 2024Great same day service. The technician was able to quickly identify and solve the problem with our dryer.
Apr 16, 2024Excellent service!
Apr 17, 2024I have not use them but they are really good as I understand. Good job. Thanks
Apr 18, 2024Great experience. My technician was Alex. He phoned ahead of time and was able to diagnose the problem. He purchased the new element for my old oven, then returned and installed it very quickly. Very efficient and polite. I would highly recommend to anyone.
Jun 27, 2024Fast and Great service !
Apr 18, 2024Arrived on time and was very knowledgeable in repairs
Apr 18, 2024Great service! Technician was knowledgeable and friendly.
Apr 18, 2024We called on a weekend and have a technician dispatched Monday morning. Vince was early for my time frame which was appreciated. He was quick to diagnose the issue and provide an accurate quote on the spot. He didn’t not have the part but returned within a half an hour with it. He tested the dishwasher multiple times to ensure it was working. Excellent service and fair pricing. Will contact them for any future issues.
Apr 19, 2024the service man was very knowledgeable and patiently explained the problem and fixed it.
Apr 29, 2024The repair was expensive, but I wasn’t able to find the parts available for purchase online and I didn’t have time to get to the rental property and do the repair myself. Delegating to the experts was quick and easy.
May 10, 2024Called on a weekend and surprised to get a call back within the hour. Technician arrived early in the week and was able to diagnose the issue quickly. Communication was great throughout. A part needed ordering and they were back in once arrived. Very happy to report the dryer is better than ever and we are grateful to our technician Ibrahim!!!
Jun 3, 2024Was able to schedule a technician quickly and easily. He was very knowledgeable and helpful explaining the repairs needed and the costs.
Apr 22, 2024I received a prompt call back soon after I had input my inquiry online. Ibrahim was scheduled to come in the following day. He was patient, professional and knowledgeable, answered my questions and addressed my concerns. My washer is now running smoothly so far.
Apr 22, 2024Very professional and knowledgeable.
Apr 22, 2024It was my first time using Appliance Fix Experts, they came out the next morning at my choice but did offer to show up same day. The service man was friendly, quick and efficient. I was pleased and they will be my go to place for future Appliance Repair.
Apr 22, 2024Called to have our Electrolux dryer problem diagnosed. Told the part needed is not available. Repair man was pleasant.
Apr 22, 2024Amazing customer service! Would recommend!
Apr 23, 2024Service was fast and rates reasonable
Apr 25, 2024They were fast to call back and to dispatch someone to help.
Mar 1, 2024Where able to come on a statutory holiday within 3 hours of my call. Quick and professional
Mar 1, 2024Extremely fast response and service. Great communication, fair pricing and very friendly humans. 100% will call again and again
Mar 1, 2024I had a major water leak coming from my dishwasher. Paul came out the same day and was very professional and courteous. He was able to diagnose the issue very quickly. He came back the next day with the part needed as it was getting late in the evening. He fixed the problem in no time. Would definitely recommend!
Mar 2, 2024Appliance Fix called me within minutes of sending an inquiry, and came to assess my washing machine very quickly. Would highly recommend!
Mar 2, 2024Had a faulty pump replaced on a dishwasher in Arlington, service tech had it up and working properly in less than 30 minutes. Great service, thanks.
Mar 2, 2024Had a pretty good experience with Appliance Fix Experts. Called them on Friday afternoon since our 2 year old Samsung Dryer was making a grinding sound. Was able to book an appointment for Monday. The technician Kamal arrived within the scheduled time window and was knowledgable, professional and friendly. Asked me to provide him with our handheld vacuum so he can clean inside our dryer and around the work area. Spent a bit more than I had hoped, but he had parts in his van and was able to fix our dryer in the same visit within about 1.5 hrs. Would recommend their services.
Jun 12, 2024My microwave oven stopped rotating and it was really not a good thing cause we have a bunch of kids. We used their services for the first time and were amazed at how punctual and professional they were. Thank you so much for paying such close attention to detail. And nearly forgot, the price was good.
Oct 31, 2023I’m really impressed with this service, it’s inexpensive but effective. But it’s possible with Appliance Fix experts.
Dec 29, 2023Very knowledgeable and friendly Happy with service and would use again
Dec 29, 2023This team truly understands the importance of transparency cause I was surprised by how they clearly explained to me all the costs and the repair was really professional. Recommend them.
Oct 7, 2023The guys did a great job! I called them over the weekend and they scheduled an appointment within a few hours. Timely and professional Appliance Repair!
Oct 18, 2023They were great – very friendly and honest. The technicians explained how my appliance was damaged and how it could be fixed in simple terms. Very caring staff!
Oct 21, 2023I wasn’t sure what to do when the control panel on my LG dryer didn’t react. My wife called this company to fix the problem and asked them to arrive on the same day. And they did. Replaced a circuit in the electronic board and did it quickly. Now our dryer runs well.
Oct 30, 2023Quick, friendly and honest.
Jun 13, 2024We are very happy with the prompt service and a very experienced tech – thank you. Norm
Jun 14, 2024Prompt and professional service, would call again!
Jun 15, 2024Quick and thorough
Jun 16, 2024Technician was professional and fixed my fridge with ease.
Jun 18, 2024Awesome service! Our Technician Hoang was very knowledgeable, friendly and punctual and fixed the dishwasher and fridge (which both had issues in the same week) I hope I don’t need Appliance Repair in the future but if I or my friends do; I trust these guys.
Jul 11, 2024This is the 2nd time we used this repair firm, both times with excellent service. They came within hours of our call, and were reasonably priced.
Aug 20, 2024Appliance Fix Experts team fixed our Whirlpool refrigerator on the same day, and the repair was swift and really professional. Highly recommended for anyone because of their attitude and pricing policy.
Oct 5, 2023They saved us time by arriving on the same day and dealing with the problem rapidly. The refrigerator repair service was swift and thorough, not to mention the really nice prices and overall attitude. I’m happy to have stumbled upon your advertisement!
Oct 5, 2023Can’t express how professionally their technician identified and replaced the worn-out door seal. And the price for commercial fridge repair service was really affordable, thank you, guys, for such outstanding assistance. DEFINITELY RECOMMEND!
Oct 7, 2023Excellent, timely, and professional service! No hidden fees and the tech had the part & was able to replace our Bosch dishwasher pump in minutes, with a 30-day warranty. I highly recommend Appliance Fix Experts. 5 stars from Seagoville, TX!
Apr 22, 2024Service was very professional, and accomplished in a timely manner.
Apr 23, 2024Did a great job.
Apr 24, 2024This is the second time I have used Appliance Fix Experts to repair our appliances. Both times our experience has been positive. We received same day service. The process was smooth and the repair was done efficiently. I recommend this company.
Apr 25, 2024On the first visit, they told me that the problem was with the condenser fan motor in my Subzero fridge and recommended immediate repair. I must say that they did a great job. Extremely pleased with the result of the repair and a fully functional fridge!
Oct 5, 2023What can I say? Very fast service, friendly, helpful staff and very professional work! They had all the parts needed to get the job done with them, fixed my fridge immediately and didn’t leave a mess behind. Thank you!
Oct 19, 2023We had a fantastic experience with Appliance Fix Experts this past weekend when our dishwasher was leaking everywhere. They scheduled me in the same day and within hours the technician arrived. Emin arrived and knew exactly what needed to be repaired. He picked up the part, was very thorough, punctual, and polite. Dishwasher was up and running with zero leaks in no time. The fee was very reasonable especially for immediate, weekend work. I’d recommend this company without hesitation.
Feb 22, 2024Quick service. Friendly staff. Walked me through what needed to get done to fix my dryer and what to watch out for in the future. Would use them again.
Feb 23, 2024Great service! Took the time to explain and show us the issue and resolved quickly.
Feb 23, 2024So the service was fantastic and the service tech was great.
Feb 23, 2024Great experience with Appliance Fix who called immediately to assist in booking an appointment. The technician arrived earlier, which was great and was able to provide the necessary feedback to fix my washing machine. They followed up on top of that post-visit, which I found very professional. Thanks!
Aug 5, 2024Excellent, quick, professional service!
Apr 22, 2024Real expert, really good diagnosis work that helps you make right decision about your appliances and saves you money.
Apr 22, 2024Our 6 year old dishwasher all of a sudden stopped working ! So I called to have a repair technician come diagnose our problem. The technician was hear within half an hour of my call. Very polite and knowledgeable! We unfortunately decided to buy a new dishwasher! I have no hesitation to be a repeat customer should i require service in the future! 1000x thank you for everything. Sincerely yours Margaret Corby
Apr 22, 2024The technician arrived, did a quick diagnostic and explained what needed to be replaced. Went to his truck, found new parts and replaced it within 1 hour. Now the dryer is back up and running again.
Apr 24, 2024Very good service at reasonable cost and they could find an appointment same day and glad they fixed the issue same day too.
Apr 24, 2024I had a service man come to repair my dishwasher. He was quick and got the job done. Now it works great again.
Apr 24, 2024Came in 3 hours to save my washer! Service was great. Price is reasonable.
Apr 25, 2024Making an appointment for freezer repair was easy. A repairman diagnosed the problem within the same day and ordered the necessary parts. Thank you for your great service!
Oct 22, 2023Appliance Fix Experts are very professional with lots of experience. They also have the best customer service out there. I would give them 10 stars for customer service. Highly recommended.
Dec 15, 2023Easy to book, Service man was on time, professional and fixed my oven within 1/2 hour. Very good.
Apr 22, 2024Job well done. tx
Apr 22, 2024They quickly scheduled a repair appointment for me over the phone and promptly resolved the issue. Very impressive, definitely worth recommending.
Apr 23, 2024I was pleased with Jo. He was respectful, and patient.
Apr 23, 2024Very pleased with the speed,
Apr 24, 2024Excellent service, very reasonable rates.
Jun 11, 2024Excellent service- my fridge was repaired within 30 minutes of the technician arriving.
Jun 11, 2024Great service all round- they quickly diagnosed the issue with my fridge and then came back the same day with the part and replaced it.
Jun 12, 2024He called in advance which I appreciated and arrived within the window that was quoted to me. Very personable, polite and patient with any questions I had.
Jun 12, 2024I need job
Jun 18, 2024It was a great experience for us. Very professional and responsive team. I was scheduled immediately and the expert arrived within 24 hours, even though it was a weekend. The appliance expert Ramil was also very helpful and completed the repairs swiftly.
Jun 23, 20242024-08-15 called – used web form – for washing machine past extended warranty and damaged by flood that flooded all of Lewisville. Appointment set for next day. Repairman very polite, efficient, very good explanation. Unit is 11 years old and likely water got onto a printed circuit. Should have left it to dry three days. Do that now and then try again. Only two printed circuits and one is no longer provided by Samsung (discontinued part) and the other is $800 installed. Better to replace than repair if drying does not work. He will call back in five days to see if that worked. $149 total charge. Astonishingly excellent service. He did note that “all my calls this week seem to be about flooded appliances”
Aug 17, 2024