Edit:
After posting this review I have been offered a refund contingent upon editing said review, which I am doing now to receive my refund. The tech arrived within the scheduled time window. This is the best thing that I can say about my experience. He looked at my washing machine for exactly 3 minutes. He took nothing apart. He then explained to me that I needed a new washer drum and that it would be prohibitively expensive ($500 for the part plus labor). I asked if he was sure that it wasn’t the seal or if there was a leak there would be a way to patch it. He told me that it wouldn’t matter as it’s an older model and they would have to replace the entire drum. I’m 95% sure it’s a seal or gasket. When I have the time I will do the repair myself. So, to summarize, after 3 minutes of not doing anything with my washer I was charged $99 to diagnose the problem. I spoke with the company and was simply told that they do not offer refunds.
May 22, 2026Superior Technicians have come to our house twice – with home warranty company and directly contacting them. They are timely, honest, and have been correct both times. I do recommend them.
Jun 2, 2026Great service and were able to come to our home very quickly. My go to for appliance repair!
Jun 25, 2026Repair person was right on time, diagnosed and fixed the issue
Jun 2, 2026great service and timely repair
Jun 11, 2026Quick and responsive service
Jul 18, 2026Called and scheduled quickly. Showed up on time. Opted not to make repairs but will call them again.
Jun 4, 2026Great job! Will use again.
Jun 27, 2026I have to leave him a message. He came back and tried to make everything right.
Seems very reliable
Jul 3, 2026Great communication from company and technician, fast scheduling, honest assessment, and fair pricing. Highly recommend!
May 19, 2026I needed a repair on my refrigerator, they showed up on time and fixed it ASAP! We’re highly recommend for Repair
May 21, 2026I was able to get an appointment within a day for my issue. The service tech was able to quickly diagnose the problem I had with my dryer. He fixed it in a timely manner. I’ve had no issues since. Would highly recommend them!
May 25, 2026