Service man was clean cut, presentable, and kind. I appreciated that as I’m an older female by myself. They attempted to fix my refrigerator/freezer, but unfortunately it was the compressor and I ended up just buying a new unit. Reasonable pricing, and the service man was on time and texted when he ran into traffic that he was running 15 minutes later than expected.
Oct 2, 2025Fast, courteous service
Sep 22, 2025The technician was very professional! Once he realized my dishwasher needed an expensive repair, he told me it was still in warranty and I should contact LQ for a repair. I certainly appreciated his honesty! They were very prompt in responding to my call and then to show such honesty, I will call again.
Aug 23, 2025I called on Tues and a fellow cane out on Tuesday . Very professional , polite and found the problem to my dishwasher in 5 mins flat !!!! I will highly recommend this company . Nice to see this level of competency .
Ruth
May 2, 2024Very prompt service call. Gentlemen were very professional and personable. The repair was done promptly and explanation of the problem was very specific and clear! Thank you!
Mar 28, 2024Very good job efficient quick would use these people again for sure
Mar 14, 2024I had problem with my washing machine i called them and technician name called Deep kumar came over fix it right a way.Thanks for help Recommend.
Feb 20, 2024Tom was amazing! He was knowledgeable, professional, & worked quickly & efficiently, even though it was late in the evening. Highly recommend him!
Sep 7, 2024Tom was very efficient he provided excellent service and fixed our fridge very quickly and efficiently. Very happy. We would highly recommend his service and the company service again to our friends and family and to anyone looking for reliable service.
Thank you so much
From Max and family 👍🏾
Aug 21, 2024The technician arrived, did a quick diagnostic and explained what needed to be replaced. Went to his truck, found new parts and replaced it within 1 hour. Now the dryer is back up and running again.
Apr 24, 20242024-08-15 called – used web form – for washing machine past extended warranty and damaged by flood that flooded all of Lewisville. Appointment set for next day. Repairman very polite, efficient, very good explanation. Unit is 11 years old and likely water got onto a printed circuit. Should have left it to dry three days. Do that now and then try again. Only two printed circuits and one is no longer provided by Samsung (discontinued part) and the other is $800 installed. Better to replace than repair if drying does not work. He will call back in five days to see if that worked. $149 total charge.
Astonishingly excellent service. He did note that “all my calls this week seem to be about flooded appliances”
Aug 17, 2024It was a great experience for us. Very professional and responsive team. I was scheduled immediately and the expert arrived within 24 hours, even though it was a weekend. The appliance expert Ramil was also very helpful and completed the repairs swiftly.
Jun 23, 2024